Contact Us
We're here to help! Whether you have questions about our courses, need technical support, or want to provide feedback, we'd love to hear from you.
Send Us a Message
Get in Touch
Company Information
Epic Course Vault LLC
425 N Michigan Ave, Suite 300
Chicago, IL 60611
United States
Contact Details
Phone: +1 (312) 425-8736
Email: [email protected]
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM CST
Saturday: 10:00 AM - 4:00 PM CST
Sunday: Closed
Support Response Times
- Email Support: Within 24 hours
- Course Questions: Within 48 hours
- Technical Issues: Within 12 hours
- Billing Inquiries: Within 24 hours
Alternative Contact Methods
For immediate assistance with technical issues, you can also:
- Check our FAQ page for common questions
- Email us directly at [email protected]
- Call our support line during business hours
Before You Contact Us
To help us assist you more efficiently, please:
- Check our FAQ page for answers to common questions
- Include your order number or course name when asking about specific courses
- Provide as much detail as possible about any technical issues
- Let us know what device and browser you're using if experiencing technical problems